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Terms & Conditions

INTRODUCTION
This website is operated by True Dermal Clinic. Throughout the site, the terms “we”, “us” and “our” refer to True Dermal Clinic. True Dermal Clinic offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions, including those additional terms and conditions and policies referenced here or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. 

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of, or access to the website following the posting of any changes constitutes acceptance of those changes.



SECTION 1 - ONLINE STORE TERMS
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction, including but not limited to copyright laws. A breach or violation of any of the Terms will result in an immediate termination of your Services.

 


SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.



SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. 


This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. 
 


SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

 


SECTION 5 - PRODUCTS OR SERVICES 
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Returns Policy.
We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. 
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

 


SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.



SECTION 7 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

 


SECTION 8 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or in comments, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. 

 


SECTION 9 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. For more information you can review our Privacy Policy.

 


SECTION 10 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. 



SECTION 11 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

 


SECTION 12 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. 
In no case shall True Dermal Clinic, our directors, officers, employees, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

 


SECTION 13 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

 


SECTION 14 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Australia.

 


SECTION 15 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

 


SECTION 16 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@truedermalclinic.com.au

True Dermal Clinic

Fabulous At Every Age

  • WHAT IS MICRODERMABRASION?
    The Microdermabrasion Treatment is a skin resurfacing treatment suitable for all skin types. It combines a deep clean and exfoliation, extractions and antioxidant rejuvenation for instantly brighter, cleaner and clearer skin.
  • HOW DOES THE MICRODERMABRASION WORK?
    Using an abrasive hand-piece with vacuum suction directed onto the skin, it simultaneously exfoliates, clears blocked pores, buffs and polishes the skin for a smooth even complexion. This treatment is completed within half an hour. The Microdermabrasion treatment buffs and polishes the surface of the skin, stimulating the receptors in the epidermis which in turn stimulates the production of new skin cells in the deepest layer of the epidermis. This encourages the production of new epidermal skin cells, while the buffing and polishing action removes dead skin cells from the surface. Together this process creates glowing skin, refreshed with bright new skin cells. As we age the regeneration of skin cells slow down leaving our skin looking dull and lifeless, showing wrinkles, pores and old acne scarring, by stimulating the upper layers of the skin, we will begin the process of regeneration. We recommend combining with Skin Needling treatments to stimulate the second layer of the skin, the dermis. Clinical trials and studies of microdermabrasion show a smoother, more even and healthier looking epidermis. The results of Microdermabrasion are instant with little downtime. Your skin may be pink immediately after treatment, this subsides over the next few hours. For those with a more sensitive skin type it may appear pink to red until the next day.
  • WHAT ARE THE SIDE EFFECTS?
    It is normal to experience some redness immediately post treatment, which usually subsides within a few hours. Some people may experiences dryness or peel several days post treatment as the skin cells shed and fresh new skin cells are brought to the surface.
  • HOW MANY SESSIONS DO I NEED?
    You will notice improvements immediately after your first treatment. One treatment will improve the skin, however a series of treatments will give you long-term stimulation of the epidermis, leading to fresher, brighter looking skin. Depending on your age or the nature of why you are having the treatment, your skin therapist will discuss with you how many sessions it will take to get the results you're looking for. We recommend a course of 6 to 12 sessions depending on your skin focus and a maintenance session with every change in season.
  • WHAT HAPPENS DURING MY TREATMENT?
    The Microdermabrasion is performed as a multi-step process. First we will deeply cleanse and exfoliate your skin. Next we will perform the Microdermabrasion on your skin, and then apply a pumpkin enzyme peel to smooth the skin. This is followed by an extraction of blackheads and whiteheads. The final step offers rehydration where hyaluronic, peptides and an infusion of antioxidants and essential nutrients is applied to the skin. The entire treatment takes 30 minutes.
  • WHAT CAN I EXPECT AFTER MY TREATMENT?
    You may experience slight redness for up to an hour following your treatment, similar to that after a workout. Otherwise you will notice instantly fresher, dewy, clear and glowing skin.
  • WHAT PRECAUTIONS CAN I TAKE PRE AND POST TREATMENT?
    As we have removed layers of dead skin cells, we recommend no scrubs, acids or anything harsh for 24-48 hours post treatment. We also recommend to not use any harsh products on the skin for at least two days before a treatment – specifically no Vitamin A or home masks. We always recommend the daily use of SPF 30 sunscreen to prevent the skin becoming sun damaged. Please apply at least once every two hours when out in the sun.
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